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We're still raving about Dr. Julie's training. She's thorough, knowledgeable and fun! She gets an A+!
Avue Technologies

This course should be a must for all managers!
Bank of America

Thank you again for the opportunity to learn something new and important. You are great at what you do!
Brad Worthley International, Inc.

Dr. Miller is a treasure. Her energy and affirmation of my ability to write made the day!
Philip Services Inc.

It was a pleasure taking your course. I find myself looking at my writing in a completely different light now.
WaMu

You provided me with one of the best training classes I have ever taken. I polled my people and the majority of them feel the same way. Your class was lively, informative, and entertaining.
Wells Fargo

Interactive, fast-paced, and comprehensive . . . our customized on-site writing workshops remain business-specific for today's business needs.

Our energetic, information-filled writing workshops give writers the tools they need to quickly write compelling, effective documents. For the best learning situation possible, our classes are structured to allow time for large group instruction, small group work, two-person teams, and individual writing time with feedback offered by the instructor. Typically, we provide two days of writing instruction including individual coaching sessions. We strongly encourage use of our e-learning program as a follow-up. These courses assist in skill retention and optimize your investment. This blended approach to learning dramatically impacts the retention and optimizes your investment. 
 

 
How We Work with Clients in Our Writing Workshops

Our total focus is providing high quality and high value to our clients. You will work with an outstanding team of professionals whose only goal is to increase the effectiveness of all your corporate communications and decrease the time spent on them.

First, we review sample documents you send us in order to tailor the training. Then, we design a training program to encompass your entire range of needs. Our courses:
  • Teach our three-step system to save time writing documents
  • Show how to organize writing in minutes rather than hours
  • Identify and eliminate words that waste space and make writing unclear
  • Present strategies that compel the reader to act
  • Utilize your documents for relevancy
  • Share e-mail best practices
Training materials used in the course include Dr. Julie Miller's best-selling book, Business Writing That Counts! and a comprehensive tailored workbook. Students keep these as valuable reference guides upon completion of the workshop. 
 

Workshop Titles
4-8 hours
8-16 hours
8-16 hours
16 hours
4 hours
8-16 hours
8-16 hours
4-8 hours
8-16 hours
8-16 hours
8-16 hours
8-16 hours



Business Writing That Counts!
Would you like your employees to produce more powerful documents and spend less time doing them? Learn our unique three-step numbering system that shortens turn-around time and works every time for every kind of writing—from quick e-mails to concise memos, performance reviews to lengthy proposals. Writers will improve their writing skills, fill in skill gaps, and increase their productivity in this practical, interactive, and highly engaging workshop.

Upon completion of this two-day workshop, writers will be able to:

  • Streamline the writing process from inception to document completion
  • Analyze the reader for appropriate messaging and tone
  • Eliminate overworked and tired phrasing
  • Write with clarity and conciseness
  • Increase productivity and decrease rework
  • Polish their professional image
  • Write compelling client documents that get results
  • Apply best e-mail practices

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Business Writing That Counts! for Non-Native English Speakers
This unique two-day workshop is designed specifically for non-native English speaking professionals and includes additional support beyond the scope of our standard courses. Your employees start with a thorough pre-assessment of current writing skills, then learn key business-writing strategies considered invaluable for those seeking advancement. The second day includes customized tutorials and a writing lab to target individual needs. After the workshop, reinforcement of writing skills occurs through coaching, post assessments, and writing tips.

Upon completion of this two-day workshop, writers will be able to:

  • Create a strong and competent “voice” that will keep clients' attention
  • Gain more confidence to communicate professionally
  • Improve internal and external communications, enhancing productivity
  • Avoid common English usage errors that ruin reputations
  • Use an organizational strategy to shorten prewriting and planning time
  • Learn to convey ideas and information with clarity and precision from the start
  • Learn to proofread and edit with greater ease
  • Apply key business writing strategies immediately for all business correspondences to get results



E-Mail Writing That Counts!
Do your employees stare at the screen trying to get organized and get writing? Do they write e-mails that you later cringe at? Do you find that they waste too much time responding to e-mails? If so, this workshop will provide them with tips and techniques that save organization and writing time both on the sending and receiving end of this popular communication tool.

Upon completion of this workshop, writers will be able to:

  • Utilize time management strategies to optimize e-mail flow
  • Know the importance of the reader and tone
  • Write with impact through the Power Numbers System
  • Write with clarity by eliminating passive voice, long sentences, jargon, redundancies
  • Utilize the topic sentence as the foundation of the message
  • Quickly generate clear, concise e-mails
  • Make the message easily accessible with easy-to-read, eye-appealing layouts
  • Review the rules of e-mail etiquette that create a professional image
  • Start an e-mail protocol discussion within your company


 
Report Writing That Counts!
Are your employees looking for strategies that will produce meaningful, pertinent business reports? Do they sometimes feel frustrated over the time report writing requires? Do they ever struggle to organize and present the material needed? In this workshop, employees learn how to quickly organize and present information in reports and how to adjust tone to create the most effective impact on the reader. Participants will practice five strategies that will simplify their writing efforts and make documents crisp, clear, and focused.

Upon completion of this workshop, writers will be able to:

  • Identify the purpose of the document
  • Adjust content to meet the reader's requirements
  • Use Idea Mapping to gather pertinent report information
  • Use the Power Numbers System to organize and present facts logically and clearly
  • Use refinement tools to polish the final written report
 


Writing Basics That Count!
Polish your employees' writing skills in five easy steps! This fast-paced, interactive workshop is geared for employees who want to revisit the most important principles behind business writing. They will learn techniques and shortcuts for getting the results they want each time they write. Not a stuffy academic class, this practical workshop reviews the writing basics and provides new insights on how to make writing shine every time.

Upon completion of this workshop, writers will be able to:

  • Understand usage problems such as identifying and correcting subject-verb and pronoun agreement
  • Build powerful sentences by fixing run-on sentences and fragments
  • Enhance writer's voice by understanding the difference between active/passive verbs; formal/informal style; positive/negative tone
  • Increase proofreading speed and accuracy
  • Understand parts of speech, grammar basics and syntax
 


Advanced Writing That Counts!
This workshop for management level employees and executives focuses on how to sharpen their writing skills. Emphasis is on understanding which strategies to employ to convince a particular audience to heed the message. Techniques for creating the appropriate tone and style and developing different types of documents in professional contexts will be addressed.

Upon completion of this workshop, writers will be able to:

  • Apply writing strategies to convey style and tone
  • Plan, draft, and structure business communications to meet the readers' needs
  • Manipulate language for the desired results
  • Analyze the audience and its expectations

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Legal Writing That Counts!
Write with more impact and clarity while converting academic, legal content into clear language. Apply our proven strategies to produce better-written, more persuasive communications. Learn a proprietary numbering system to shorten turn-around time on legal documents. Writers will hone their skills in this practical, interactive, and highly engaging workshop.

Upon completion of this workshop, writers will be able to:

  • Apply organizational strategies in writing large documents
  • Write clearly and concisely
  • Eliminate tired and overused legalese
  • Use a readability level and tone that persuades the reader
  • Self-edit documents for effective style, tone and clarity
 


Coaching Your Employees to Writing Effectiveness!
The workshop is for C-level officers and executives who manage those who write. They will receive a brief overview of our methodology along with a strong business case for action. Executives will walk away with a clear action plan to coach and support the efforts of their team members. 

Upon completion of this half-day workshop, executives will:

  • Create a process plan to cut writing costs
  • Calculate what the costs really are for inefficient and ineffective writing
  • Build an action plan to increase quality  
  • Understand how to coach others to better writing
  • Review the blocks for streamlining document production
 


Audit, Compliance, Credit, and Risk Oversight Specialized Workshops
Please contact us at 425.485.3221 or info@drjuliemiller.com for details regarding these workshops. 

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