June 28, 2016

Five Reasons Why Grammar Still Matters

Digital communication has shortened messages and made writing less formal in many situations, including business writing. Despite changes to how we write, or how many words it takes, grammar is no less important. In fact, one could argue that even more emphasis on grammar is needed at a time when attention decl...

June 21, 2016

Email has become the most important vehicle for business communication. When done well, email messages can increase sales and goodwill or communicate essential information. But poorly written messages can lead to misunderstandings, damage relationships or worse: They won’t get read at all.

1. Readers judge email as they do any business communication...

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