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March 10, 2015

 

In a recent post, I talked about how easy it is to misunderstand the tone and intent of email without the verbal and body language cues we pick up when talking in person. As a result, it’s easy to feel defensive and respond hastily to business emails. Sometimes, there is just too much at stake, so I suggest you simmer before sending, and further t...

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January 23, 2020

December 12, 2019

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