Email Etiquette: This is Not a Text Message

When email messages first began replacing traditional business letters and memos, business writers had to learn how to tweak their messaging to effectively communicate in this new medium. And just as professionals were getting the hang of email writing, along came text messaging. Millions of people use texting as their preferred form of communication, and Millennials have grown up texting and using smart phones as a way of life. As more people rely on small mobile devices, typing is going the way of handwriting. Even for skilled techies with flexible thumbs, typing on a mobile screen takes longer and leads to more errors than typing on a computer keyboard. But just because texting is beginni

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