Minimize Email Misunderstandings

In the age of electronic communication, most businesses now depend on email messages for important customer, partner, and employee communication. In many cases, email messages have replaced the written letter. In all cases, how you compose an email message matters. That's why we have an online course called Email Writing That Counts! Email communication is fired off quickly, is impersonal and often brief, all of which can lead to misunderstandings. When we talk to someone, we gather most of the key points of a message through voice, tone, and body language. You can make up for those missing pieces in email messages and lessen misunderstandings that can occur because important verbal and phys

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