You want your email message read, and usually you want a response. That’s especially true in marketing messages. How do you increase...

Writing with clarity is essential, but writing with brevity is more difficult, especially in business writing. For example, a manager...

1. The best advice is to get to the point. For business communications in particular, it’s best to let recipients know what the message...

Learning a new language is never easy. Learning to think fast, read and write in a new language to keep pace in your job with native...

It’s not alright…ah…all right…to make these mistakes: Ahold: Either it’s two words (I’ll get a hold of him later) or it’s simply hold...

In a recent post, I talked about how easy it is to misunderstand the tone and intent of email without the verbal and body language cues...

As the New Year gets into full swing, here are two great books to have on your shelf. These work for writers and those aspiring to...